Once an envelope is sent, it will count toward this allowance whether or not the envelope is signed or completed. Monthly plans include an allowance of up to 10 sent envelopes per user per month. Therefore, Standard and Business Pro annual plans include an allowance of up to 100 sent envelopes per user per year. Based on historical usage of our existing customer base, we know that 100 envelopes per user per year far exceeds the needs of most customers.
We believe that send volume (i.e., number of envelopes sent for signature) should not be a deciding factor in selecting your eSignature provider, and we understand that you may not know how many envelopes you’ll need to send for signature in your first year with DocuSign. Should you need more than five (5) envelopes per month, you can upgrade to a Standard or Business Pro plan that offers more envelopes and greater flexibility to customize your plan based on your needs.
You will be able to correct an envelope in flight prior to completion without having it count toward the plan allowance. Our eSignature Personal Plan includes five (5) envelopes every month. The number of envelopes you can send for signature depends on your plan type.
